Privacy Policy

1. Introduction

This Privacy Policy explains how prapthi.ai ("we", "us", or "our") collects, uses, stores, and protects information when you use our platform. prapthi.ai is a GPU-powered text-to-speech service that generates high-quality voices. While our core service is designed to be highly accessible, we offer optional account creation (Sign Up / Login) for users who want to save their generated audio, access voice cloning, or upgrade to premium tiers. We are deeply committed to protecting your privacy and handling your data in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 of India.

2. Information We Collect

We believe in data minimization and only collect what is necessary to provide our service:

• Account Information: If you choose to create an account, we collect your email address and a secure, encrypted password.
• Technical Data: Your IP address, browser type, device information, and operating system.
• Usage Data: The temporary text or voice input you provide solely for the purpose of generating speech, and your account usage history (if logged in).

We do not require unnecessary personal details (like your physical address or phone number) just to use the platform.

3. How We Use Your Information

The data we collect is used strictly for the following purposes:

• To create and manage your user account and authenticate your login.
• To process your text-to-speech (TTS) requests and deliver the generated audio.
• To save your generated audio history and voice clones (only if you are logged in).
• To improve the accuracy, naturalness, and performance of our voice models.
• To fix technical errors, prevent abuse, and ensure the service runs smoothly on our GPU servers.

We explicitly state that we do not use your voice inputs, text, or technical data for any other purpose, such as targeted advertising, profiling, or selling to third parties.

4. Data Sharing

We do not sell, rent, lease, or share your personal, text, or voice data with any third parties. All audio processing and data handling occur on our own secure, proprietary GPU infrastructure.

The only exception to this is in rare legal circumstances: we may disclose information if explicitly required to do so by applicable Indian law, court order, or government authority.

5. Data Security

We take reasonable and appropriate technical and organizational steps to protect your information. This includes using strong encryption (like scrypt hashing for passwords), secure server configurations, and the automatic deletion of temporary input files immediately after speech generation is complete. Our information security management system is certified to ISO/IEC 27001:2022 by an external certification body.

However, please note that no electronic transmission or storage system is 100 percent perfect. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use essential cookies solely to make the TTS tool function correctly, maintain your login session, and remember your basic preferences (like selected language or voice). We do not use tracking cookies, analytics cookies, or third-party cookies for advertising or marketing purposes. You can manage or disable cookie preferences at any time through your web browser settings.

7. Your Rights Under the DPDP Act, 2023

As a user, you have specific rights regarding your personal data under the Digital Personal Data Protection Act, 2023. These include the right to:

• Access: Request confirmation of whether your personal data is being processed and access a summary of it.
• Correction and Erasure: Request the correction of inaccurate data or the deletion/erasure of your account and data, unless retention is required by law.
• Grievance Redressal: Raise a complaint regarding our data practices.

You can exercise these rights at any time by contacting us at the email provided below. We will respond to your request within the timeframe mandated by applicable Indian law.

8. Children's Privacy

Our service is not directed at children under the age of 12. As outlined in our Terms and Conditions, users between the ages of 12 and 18 may only use the service (and create an account) under the direct supervision and with the explicit, verifiable consent of a parent or legal guardian. We do not knowingly collect personal data from children under 12 without such consent. If we learn that we have collected personal data from a child under 12 in violation of this policy, we will take immediate steps to delete that information and terminate the account.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your account, or our data practices, please reach out to us. We are based in India and strictly follow all applicable Indian laws.

• Email: info@prapthi.ai
• Phone: +91 94418 63163
• Company: Legal Care AI Pvt Ltd
• Address: Sy No. 86, 87, 88, 505/B-508, Sandhya Techno-1, Raidurg, Hyderabad, Telangana, India, 500104.